Teletronics MiniLink Manual de usuario descargar pdf (Pagina 25)

Appendix B: RMA Policy

Product Return Policy

It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100% satisfied with any

product purchased from Teletronics you may receive a prompt replacement or refund, subject to the terms and

conditions outlined below.

IMPORTANT

: Before returning any item for credit or under warranty repair, you must obtain a Return Merchandise

Authorization (RMA) number by filling out the RMA form. Products will not be accepted without an RMA number. All

products being shipped to Teletronics for repair / refund / exchange must be freight prepaid (customer pays for

shipping). For all under warranty repair/replacement, Teletronics standard warranty applies.

30-Day full refund or credit policy:

1. Product was purchased from Teletronics no more than 30 day prior to the return request.

2. All shipping charges associated with returned items are non-refundable.

3. Products are returned in their original condition along with any associated packaging, accessories, mounting

hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.

Unfortunately Teletronics cannot issue credits for:

1. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor you must contact

them directly for return instructions.

2. Damaged items as a result of misuse, neglect, or improper environmental conditions.

3. Products purchased direct from Teletronics more than 30 days prior to a product return request.

To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.

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Teletronics MiniLink Manual de usuario Pagina 25